Terms of Service

Please read these terms carefully before using our website and services.

Last updated: March 2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our website.

2. AI Chatbot Disclaimer

Our website includes an AI-powered chatbot (Polanco Synaptic AI Agent™) powered by xAI (Grok). Please note:

  • Not Human: You are interacting with an artificial intelligence, not a human employee.
  • Accuracy Not Guaranteed: AI responses may be inaccurate, incomplete, or outdated. Always verify important information independently.
  • No Professional Advice: The AI does not provide professional advice. Consult qualified professionals for specific guidance.
  • Not for Emergencies: Do not use the chatbot for medical, legal, or financial emergencies.

3. Limitation of Liability

To the maximum extent permitted by law:

  • No Warranties: The website is provided "as is" without any warranties, express or implied.
  • Accuracy: We do not guarantee the accuracy, completeness, or reliability of any content on this website.
  • AI Responses: We are not liable for any damages arising from reliance on AI-generated responses.
  • Service Interruptions: We are not liable for any interruption or unavailability of services.

4. User Conduct

You agree NOT to use our website or services to:

  • Upload or transmit viruses, malware, or other harmful code
  • Engage in illegal activities or activities that violate any applicable laws
  • Attempt to gain unauthorized access to any part of the website
  • Use the AI chatbot to generate harmful, abusive, or inappropriate content
  • Send spam, chain letters, or other unsolicited communications
  • Impersonate any person or entity or falsely represent your affiliation
  • Collect or store personal data about other users without consent

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Polanco Advertising and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of these external sites. Linking to third-party sites does not imply endorsement of those sites.

7. Data Collection & Privacy

By using our website and chatbot, you consent to the collection and processing of your data as described in our Privacy Policy.

When using our contact form or chatbot, you agree that:

  • You provide accurate and truthful information
  • You are at least 13 years of age
  • You have the right to provide the information you share

8. A2P Messaging & SMS Communications

By providing your phone number to Polanco Advertising, you expressly consent to receive A2P (Application-to-Person) text messages and SMS communications from us.

Types of Messages: You may receive:

  • Service notifications and appointment reminders
  • Marketing and promotional messages about our advertising services
  • Customer support responses via SMS
  • Demo follow-ups and scheduling communications

Message Frequency: Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out: You may opt-out of A2P messaging at any time by:

We will process your opt-out request within 10 business days. After opting out, you will no longer receive promotional SMS messages, though you may still receive transactional messages related to existing services.

Age Restriction: You must be at least 13 years of age to consent to receive A2P messages from us.

9. Indemnification

You agree to indemnify, defend, and hold harmless Polanco Advertising and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the website or violation of these terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising under these terms shall be resolved in the state or federal courts located in Fresno County, California.

11. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on this page with a new "Last updated" date. Your continued use of the website after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

[email protected]
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